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  • Join the PR Team!

    If you’re an active person who loves running, walking, fitness and inspiring others to keep moving, join the team at Philadelphia Runner! We are always looking for new team members who have a passion for involvement in the local running and fitness community, helping others, and providing the highest level of customer service. Keep reading to learn more about available opportunities at PR and fill out the form below to submit your application for employment.

    CURRENT AVAILABLE POSITIONS

    CENTER CITY STORE MANAGER

     To lead daily activities necessary to operate the store and support all floor staff and other core in-store staff. Store Managers are responsible for the day-to-day and long-term success of the staff and store and the implementation of store goals and procedures. Store Manager is a full-time position overseeing store opening and closing as well as most in-store operations. The Store Manager of Philadelphia Runner Center City is responsible for implementing and managing the sales team's training, development, and coaching and managing goals and performance expectations for individuals and the store. 

    Position: Store Manager - Center City 

    Reports To: Chief Operations Officer 

    Responsible For: Assistant Managers,Key Holders, Fit Specialists 

    Guest Experience Goals: 

    Maintain the everyday expectations of the sales and receiving/inventory staff. 

    Direct and lead the floor team. Store Managers should always act true to core PR values and contribute to creating a positive culture and high-energy environment on the sales floor. 

    Be a go-to resource on the floor for all Philadelphia Runner sales and inventory staff in Center City. Store Managers should have an up-to-date and increased knowledge of product details and technology and constantly work with floor staff to expand their knowledge and confidence. 

    Utilize PR training and educational resources to provide the best possible guest-focused in-store experience and consistently drive sales with a focus on core KPIs and the Guest Experience Model. 

    Work with staff to develop sales and leadership abilities, resulting in an improved guest experience and identifying potential future leadership team members. 

    Ensure that Fit Specialists meet daily expectations and work appropriately with guests as they arrive. 

    Oversee the continued education of staff to ensure positive guest experience outcomes. 

    Store Management Expectations: 

    Arrive promptly and be fully prepared at the start of their scheduled shift. For opening shifts, staff are expected to arrive ten minutes before the beginning of the day, and the Store Manager should be well-prepared and ready to coordinate the day’s procedures. They will be responsible for their scheduled shifts and assist the COO in ensuring the sales floor is well-staffed daily. This includes coordinating staff schedule swaps and coverages and managing the store in low-staff emergencies. 

    Consistently lead by example, provide real-time feedback for direct reports, and be comfortable with difficult but necessary conversations (performance, disciplinary, etc). 

    Delegate necessary tasks to Assistant Managers and Keyholder staff to maintain focus on critical day-to-day operations (customer experience, loss prevention, E-Commerce transactions, etc.). 

    Use store performance metrics and KPIs to achieve monthly and annual sales goals. 

    Communicate consistently with store staff through monthly check-ins and, as necessary, encourage continued focus on store goals and culture. 

    Philadelphia Runner recognizes that YOU are our most important resource in connecting to the greater Philadelphia community. In support of you, PR senior staff meet with all staff to ensure that you are happy and successful both inside and outside of the store. PR does monthly staff trainings, meetings and product seeding to ensure that you can reach your goals.  Balance and community are important for overall wellness. PR places a premium on staff self-care and creating an environment where staff are supported inside and outside of the store.

    PR is an equal opportunity employer and for the appropriate individual also offers benefits packages for full time positions. If you are interested in joining the PR team as the Center City store manager, please send your resume with cover letter to michaelz@philadelphiarunner.com

    FIT SPECIALIST 

     

    Position: Fit Specialist

    Reports to: Assistant Store Manager, Store Manager

    To help guests achieve their health and fitness goals and create a premium in-store experience. This may mean the best fitness apparel and footwear, but it may also mean connecting with local running clubs, stretching and injury prevention or getting the most from their cross-training experience. Philadelphia Runner (PR) is a resource for making those goals possible and you are the guide to connect to those resources.

    Responsibilities 

    Guests

    • Greet every guest as they walk in the door in a timely manner using open-ended questions and learn about their goals. PR is more than shoes, we’re a wellness resource and you are the guide for those resources.

    • Continue to engage guests throughout their experience in-store. Use each contact as an opportunity to learn about the Guest’s goals

    • Utilize the training and education resources provided by PR to improve guest experiences and sales

    • Determine the specific needs of each guest and provide a full-fit solution and premium education experience that goes well beyond just shoes

    Employees

    • At busy times, Specialists will need to work with multiple guests. If you feel that you cannot adequately help your guests or any unassisted guests it’s your responsibility to communicate this to your Assistant Manager

    • You will be accountable for all transactions completed under your name should there be any discrepancies at the end of the day. Please bring any anticipated issues to the Assistant Manager or Store Manager

    • Fit Specialists are expected to be on time and ready to work 10 minutes prior to the beginning of your shift.

    • All hourly employees can swap shifts pending the approval of your Store Manager, however, if you don’t get a shift covered, that shift is still your responsibility

    • If working a closing shift, Fit Specialists will help with all closing duties

    • Read and understand all PR-related communication in emails and attend staff meetings

    MARKETING/EVENTS

    • Assist with on- and off-site events as needed (potentially before or after your shift) with our partners in the health and wellness community of Philadelphia

    • Maintain a working knowledge of local fitness resources and events to be able to give guests the best contacts, be it fitness training, running clubs or other connections

    INVENTORY/MERCHANDISE

    • If not helping a Guest, check to make sure that the appearance of the store creates premium experience. This includes (but is not limited to) straightening/folding apparel, re-stocking socks, insoles, and accessories, changing lightbulbs, security tagging, and cleaning as needed

    • Assist with inventory shipments. The on-duty Assistant Manager will check in all shipments, but you may be asked to help security tag or organize new stock. Fit Specialists may be asked to lift boxes weighing up to 30 pounds

    • Keep the sales floor area, stockroom, and employee break room organized and clean at all times

    Philadelphia Runner recognizes that YOU are our most important resource in connecting to the greater Philadelphia community. In support of you, PR senior staff meet with all staff to ensure that you are happy and successful both inside and outside of the store. PR does monthly staff trainings, meetings and product seeding to ensure that you can reach your goals.  Balance and community are important for overall wellness. PR places a premium on staff self-care and creating an environment where staff are supported inside and outside of the store.

    PR is an equal opportunity employer and for the appropriate individual also offers benefits packages for full time positions. If you are interested in joining the PR team, please fill out and submit the form below.

     
     
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